Support Worker – Homeless Day Services, Portsmouth

Support Worker

Homeless Day Services, Portsmouth

30 Hours per Week

Salary Scale: 16-18 = £17,363 – £18,125 per annum (to be pro-rated for part-time positions)

Permanent Contract

This is an exciting opportunity to join a dynamic Charity and Housing Association.  The Society of St James (SSJ) has been working in Hampshire for over 40 years, delivering high impact, person-centred, accommodation services to adults and young people experiencing homelessness, problematic substance use and mental health problems. We believe that every person is of worth and we are prepared to take risks to house and support the most vulnerable and socially excluded members of society.

The Role

An exciting opportunity has opened for a Support Worker at SSJ’s Homeless Day Services. We are looking for a dynamic, self-motivated enthusiastic and creative person to join our friendly team, someone with really strong communication skills and understanding of the issues that affect vulnerable clients.

You would be joining our friendly team dedicated to providing clients with a safe environment in which to build their confidence, promote opportunities for positive change and support their recovery journey. You will be working in a role that includes weekends and bank holidays.

The Ideal Candidate

The successful candidate will have relevant knowledge and experience of working with rough sleepers, those with complex social needs and people at risk of becoming homeless, who may be experiencing substance misuse difficulties and mental health problems.  Excellent knowledge of substance misuse, homelessness legislation, benefits and mental health is imperative.

You would have excellent communication skills to be able to communicate across the organisation in a professional, but approachable manner and have the ability to work as part of a team as well as under your own initiative.  You will be highly motivated and able to demonstrate your ability to work in person-centred way, enabling clients to meet their needs.  You would have good understanding of professional boundaries and safeguarding as well as good grasp of data protection, confidentiality and IT.

Staff Benefits

As Investors in People Gold employer, SSJ recognises that our staff are our greatest assets. We value and recognise our staff, offering some generous benefits, as well as the satisfaction of helping vulnerable people:

  • A competitive annual leave entitlement of 25 days rising to 30 days, plus public holidays
  • Flexible working options
  • Buying additional annual leave
  • Comprehensive induction and training
  • Counselling, financial, personal support and health and wellbeing services via our Employee Assistance Programme
  • Company cycle to work scheme
  • Discounted laptops and computers with Jamie’s Computers

Our Values

SSJ believes that every human being is of worth and is worthy of respect. Individuals will be dealt with on the basis of their current needs and situations. SSJ is prepared to take risks in order to house and support the most vulnerable and socially excluded members of our society.

Our values are broken down into 3 core areas:

Respect – SSJ values and respect communities, individuals, colleagues and resources.

Response – SSJ reacts to change, opportunity and challenges and act when they see something wrong.

Recognition – SSJ sees people as assets and help them to reach their full potential

SSJ is committed to promoting Equality and Diversity and welcomes applications from people of all backgrounds.


For further information or to discuss this position, please contact Slavena Nikodimova on 07590 864164 or via email at  

To apply for this post please send us your CV together with a covering letter to Your covering letter should detail why you feel that you are suitable for this role referring to the Role Profile below.

Closing Date: 5pm Sunday 28th January 2018

Interview Date: Thursday 8th February 2018

Support Worker Homeless Day Services Role Profile Jan 2018